HFACT Counselling Service
HFACT provides formal and informal support from our counsellor to members, their family and anyone affected by haemophilia, or other inherited bleeding disorders, within the ACT and region.
Our counsellor since 2016, Kathryn Body, has taken long service leave from 27th November 2023. Kathryn has advised HFACT that she will not be returning to the role once her leave finishes. If you need support related to haemophilia or another inherited bleeding disorder, please contact the Canberra Hospital Haemophilia Treatment Centre in the first instance. The HTC contact details are at the bottom of this page. A recruitment process for a suitable person to fill the position of counsellor is underway. In the meantime the counsellor’s phone and email may not be attended.
Please note: the counselling service restrictions that applied during COVID-19 lockdown have now been lifted. Our counsellor can be contacted by phone on 0409 830 472 or via email to [email protected] . This service is free to people with a bleeding disorder and/or their families.
Areas addressed may include:
- Emotional support regarding any personal issue, for example managing work life balance, relationship issues or anxiety.
- Assistance with accessing health information, such as: courses to manage pain; advice on managing sleep; obtaining a community health referral to a physio/ dietician/ other allied health practitioner.
- Support for self or family members during periods of illness, for e.g. hospital visits, assistance with IPTAS -The Interstate Patient Travel Assistance Scheme, and referral to the hospital play therapist and haemophilia nurse.
- Confidential self-referral can be made by contacting our counsellor directly using the details below.
- Alternatively, contact the staff at the Canberra Hospital Haemophilia Treatment Centre who can arrange to get our counsellor to contact you.
- This service is free to members and their families and to members of the community affected by inherited bleeding disorders.
- Counselling is available at the hospital or in other locations such as home, work or school (where appropriate).
Counselling APPOINTMENTS
Our counsellor can meet you by prior arrangement as an in-patient at TCH, or at The Haemophilia Treatment Centre, Room 401, Level 4, Canberra Region Cancer Centre, Building 19, at the Canberra Hospital.
You can contact our counsellor in the following ways:
Counsellor
T 0409 830 472
E counsellor@hfact.org.au
Haemophilia Treatment Centre
Preferably contact our councellor directly using the details above. If you are unable to contact them, please contact the HTC.
T 0481 013 323
E haemophilia@act.gov.au